Digital Transformation
We at Krayontek Solutions specialise in working with our clients through their complete digital transformation journeys, starting from creating and integrating digital assets to enhancing customer experiences and operational efficiency. Our expertise spans the BFSI sector - Lending, Liabilities, Payment systems, Fintech Ecosystem, Treasury Processes and other gamuts of BFSI requirements.
Our approach involves reimagining processes from scratch ("de novo ) to leverage digital assets effectively. This includes everything from creating mobile apps and web services for banking activities to streamlining lending processes from sourcing to disbursement and account activation to closure. We bring deep domain expertise in leveraging advanced technologies such as Robotic Process Automation (RPA), BOTs, and Artificial Intelligence (AI) to automate and optimize various operations.
We are outcome-driven and work with our customers to achieve we aim to cost reduction, crashing Turnaround Times, enhanced customer experience and improved productivity. We orchestrate end-to-end digital transformations that not only digitize operations but also deliver seamless customer journeys and experiences.
-
1
Krayontek Model For Client Engagement
Our engagement model is built to nuance the component of engagement. To illustrate (The order and components of engagement will vary based on the client requirement)
-
2
Co-Create The Implementation Road Map
We develop a structured plan for the implementation with milestones and timelines along with the client.
-
3
Right Skill Fit And Responsiveness
We bring in the right skilled and agile response team: Our teams bring contemporary skills in digital implementation. They are equipped to work with cross-functional teams in the client organizations to deliver the digital transformation starting with works on the requirement documentation that needs to be given to technology teams in-house or the vendors all the way to execution.
-
4
Understand The Clients’ Vision And Strategy
We believe that any engagement adds value to the customer only if it aligns with their vision and strategy. We engage with the leadership to understand their vision and goals of the digital strategy. The starting point of this engagement is to understand the maturity of the organisation and the destination state they desire and work with them to bridge the gap.
-
5
Assess Current State And Capabilities
We understand current existing capabilities for digital change eg. technology, processes, people, skill and other factors that impact strategy.
-
6
Vendor Assessments
In the digital journey of the clients we work with the clients to assess the vendors that are being evaluated or envisaged for business-relevant technology to ensure our clients choose the right technology, appropriate tools and platforms which then can help them scale for future.
-
7
Governance
We create a governance structure to ensure that all the changes are approved by the appropriate authority in the organisation at regular intervals as defined in the agreed milestones.
-
8
Implementation Methodology
Our 3-P model, Prototype, Pilot and Production is designed to develop prototypes, run pilots, take in the observations and then move it to production to optimise the tech and process initiatives.
-
9
Document Processes And Training
We institutionalize the project implementation process by documenting the processes and policies required and also ensure that the organisation teams are trained to use the revised technology implemented by hand-holding them for a period necessary.