Full time
Operations Officer - Life Insurance
Job Description
We have an exciting requirement with one of the leading NBFC client for the position of a Operations Officer- Life Insurance. Interested candidates can send in your resume to careers@krayontek.com. This is a full-time on-site role, at Krayontek Solutions.
Location – Mumbai(Thane)
Exp - 2 years above
Position - Operations Officer- Life Insurance
Position Overview:
- You will be responsible for handling various administrative tasks related to policy issuance, deficiency management, query handling, ensuring compliance with company guidelines and regulatory requirements.
- This role requires attention to detail, strong organizational skills, and the ability to work effectively in a team-oriented environment.
Key Responsibilities:
- Policy Issuance: Support Sales / LOB & ensure issuance of life insurance policies accurately and efficiently.
- Deficiency Management: Support Sales / LOB / Customers & ensure the deficiency in the documents is resolved within defined TAT.
- Quality Assurance: Conduct quality checks on policy documentation to ensure compliance with internal policies and regulatory standards.
- Customer Communication: Communicate with customers regarding policy issuance status and any additional requirements.
- Process Improvement: Identify opportunities for process improvements to enhance efficiency and customer satisfaction.
- Compliance: Ensure adherence to company policies, procedures, and regulatory requirements throughout the issuance process.
- CRM: Ensure to resolve all the assigned cases / work is completed within defined TAT.
Qualifications:
- Proven experience in life insurance operations or related field preferred.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize workload effectively.
- Proficiency in using computer systems and office software (e.g., Microsoft Office Suite, CRM systems).
- IC 33 / IC 39 Certification is a plus.
- Bachelor Degree Required.
Additional Information:
- This position offers an opportunity to join a dynamic team dedicated to providing exceptional service in the financial industry. You will have the chance to contribute to the operational efficiency of policy issuance while ensuring compliance and customer satisfaction.
- If you thrive in a fast-paced environment and are passionate about delivering high-quality service, we encourage you to apply for this rewarding opportunity in life insurance issuance support.