Job Description

About the company

We bring in the capability to translate strategy to execution in the Banking and Financial services domain. Founded by BFSI professionals with over 100+ years of collective experience the expertise straddles thinking thru strategy and robust execution. Our rich pool of diverse set of professionals help clients achieve competitive advantage and accelerate progress.

About the job

This is a full-time on-site role, located in Mumbai, for a Salesforce Migration Business Analyst at Krayontek Solutions. The Salesforce Business Analyst is a techno functional role and will be responsible for translating business requirements into technical specifications, identifying business process improvements, configuring, customizing and migration in Salesforce.

Roles & Responsibilities

• Ability to gather and refine requirements from business stakeholders and translate them into effective Salesforce solutions to communicate them to technical teams.
• Demonstrated ability to create and maintain project plans, timelines, and documentation Excellent attention to detail, with strong problem-solving and analytical skills.
• Thrive to learn new concepts and ability to work in a highly challenging environment will be desirable.
• Experience in Salesforce configuration, customization, and administration.
• Prior experience with Sales Cloud and Service Cloud is required Experience in CRM implementation.

Qualifications

• Bachelor's degree or higher in Computer Science or a related field.
• A minimum of 3 years of experience working as a Salesforce Business Analyst.
• Prior experience of migration of projects in Salesforce is required.
• Work experience in a Financial Services domain is preferrable.
• Good communication skills.
• Good team player.